Instructing us - Solicitors
We aim to ensure that instructing members of Chambers is simple and straightforward. Our Practice Managers can help you find the the most suitable barrister for your case and would be pleased to discuss fees and instructions on 020 7421 5300. Unless otherwise specifically agreed, all instructions from solicitors to barristers at Tanfield Chambers are accepted only on the Standard Contractual Terms for the supply of Legal Services by Barristers to Authorised Persons 2012 – (updated for the GDPR in 2018, for a copy please click here).
Chambers enjoys the advantage of having a number of barristers who speak foreign languages, including French, German, Spanish, Portuguese, Italian and Russian.
Tanfield Chambers is committed to excellence in all areas of its activity. Our aim is to provide the very highest level of service to our clients at all times. We welcome and encourage feedback from all our clients as this is an important part of our efforts to review and improve our practices and procedures. Should you wish to provide us with feedback, please contact the clerks email@example.com.
Tanfield is committed to complete transparency in relation to fees - which can be arranged on a fixed basis, an hourly rate, by conditional fee agreement or by public funding. We are also happy to accept direct professional access work. We are equally committed to providing value for money: by using our size to achieve a more efficient and cost-effective administration, we aim to offer customers outstanding advice and representation at a realistic price.
Unless agreed otherwise in writing, all members of Chambers accept instructions on the Bar Council's Standard Terms.
Tanfield Chambers is proud of its reputation for providing excellent client service. However we recognise that there may be times when our service falls short of expectations, despite our very best efforts. We encourage ongoing communication with our clients so that any issues can be identified and resolved as early as possible. We maintain a formal complaints procedure to assist with the appropriate handling of any complaints. A copy of our complaints procedure is available here. Should you wish to bring a formal complaint to our attention, please contact the Chief Executive, Eamonn Kelly, in the first instance. A copy of our complaints procedure can be viewed by clicking here.
Equal Opportunities Policy
The Management Committee shall ensure so far as reasonably practicable that Chambers as a whole, its committees, its members, its pupils (including mini pupils), its squatters and its staff comply with paragraph 305.1 and 305.2 or any replacement or amendments thereto of the Bar's Code of Conduct prohibiting any form of discrimination or harassment direct or indirect against any person on the grounds of race, colour, ethnic or national origin, nationality, citizenship, sex, sexual orientation, marital status, disability, religion or belief and in the case of age only where objectively and reasonably justifiable.
Chambers has an Equal Opportunities Committee to monitor and review the implementation of its policy.
Chambers takes diversity seriously and undertook diversity monitoring in November 2012. The data is available to view here.
For more information please contact - Zoe Bluck, Richard Powell and Billy Forecast.